Celebrate the Beauty of Africa | FREE U.S. SHIPPING on orders $100 & up!

Exhange/Return Policy

Ankara Delights proudly supports African craft artisans and independent designers, tailors, and seamstresses from various countries throughout the African Diaspora.

THANK YOU for supporting small and black-owned entrepreneurship!

 

Exchange Only
 
Unfortunately, we do not accept returns. However, we apologize if you are not happy with the quality of your order due to a defect or damage and will gladly exchange your product if contacted within 3 days of delivery.
 
To request an exchange, please email AnkaraDelightsBoutique@gmail.com with the following information: Full name, phone number, mailing address, order number, item description, and reason for exchange request.
 
Please Note:

  • All custom orders, altered/perishable items, gift cards, bundles, swimwear, ‘final sale’, or otherwise noted products are non-exchangeable.
  • We reserve the right to also request photographic proof of the production error and/or possible shipping damage.
  • Merchandise must be returned in the same condition as it was received.
  • Return shipping charges are non-refundable and are full responsibility of the customer. For items over $50, please consider using trackable shipping as we cannot guarantee that we will receive the item. 
  • For items that may have sold out, online store credit will be available for future purchases made on the site. Redeemable for up to one year from date issued.

 

Your satisfaction is our highest priority. Please feel free to contact us directly with any concerns or questions.

 
Ankara Delights makes no claims or guarantee – implied or expressed – as to the legitimacy of any product advertised to be intended to treat, cure, or prevent any ailment, sickness, or disease and shall be held harmless for any result.